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Rylstone Manor Hotel
Rylstone Gardens, Shanklin
Isle of Wight, PO37 6RG
Tel: 01983 862 806

About Us

Mike & Carole Hailston took over the Rylstone Manor in May 2006. Mike has always been an enthusiastic cook and with Carole’s knowledge of the Island Rylstone seemed the perfect opportunity for a complete life change.

.Since taking over at Rylstone Mike has enhanced his skills with an intensive course at Le Cordon Bleu Cookery School in Paris and has gained his City & Guilds/NVQ 3 in Professional cookery. Mike likes to supplement his knowledge with an occasional refresher and has visited cookery schools such as Raymond Blanc’s Le Manoir on two occasions and Rick Stein for a weeks sabbatical in November 2011. 

We have decided to stop serving evening meals due to less demand and therefore commercial viability. It has been a downward trend and we have sustained the restaurant operation at a loss to us. We just can't continue to run this side of the business at a loss anymore. This will allow Mike to focus on other things that a small business demands time wise, but we will still serve our award winning breakfast as usual.
Carole runs the front of house operation. It's her exquisite handwriting that guests comment on from receiving their deposit receipts and Christmas cards as soon as they arrive!! Carole has experience of teaching massage, reflexology and anatomy & physiology. 

Carol has also owned her own Public House and previously lived on the island for 10 years in Godshill. Our daughters were christened in the Godshill church. Our new Granddaughter is also to be christened in the same Godshill church. The draw of the island has always been in her family and she used to come to Shanklin every year as a child on the family holiday.

Since taking over they have maintained their rating of three stars and gained a silver award from the tourist board. They are recommended in the independent "Good Hotel Guide" every year since 2006. They have also consistently received Trip Advisors excellence certificate and last year were awarded the TA Hall of Fame certificate for getting 5 in row.  

     
      



In 2008 they were finalists in Conde Nast Johansens excellence awards for " Most Excellent Value award for UK & Ireland". They went on to win this award outright for 2009. We were again finalists for the 2013  awards. In 2017 we won the ROSE award, the only island hotel to do so.